handoff-to-human

Transfer conversation to human agent. Use when customer explicitly requests human support, issue is too complex, customer is frustrated, or situation requires human judgment.

$ Installieren

git clone https://github.com/carrickcheah/ai-contact-centre /tmp/ai-contact-centre && cp -r /tmp/ai-contact-centre/agents/skills/escalation/handoff-to-human ~/.claude/skills/ai-contact-centre

// tip: Run this command in your terminal to install the skill